How we use your information.
Last Updated: November 6, 2015
What we Collect
Kara’s Pet Sitting Service collects information in order to provide online payment convenience to you. We use information such as your name, email address, and physical address that is voluntarily submitted by you. This information is only used to complete your payment request. Kara’s Pet Sitting Service does not store your credit card information. We utilize a third party vendor that is PCI compliant and is responsible for storing and charging your payment details.
Refunds and Cancelations:
Kara’s Pet Sitting Service generally does not refund advance payments for canceled visits. If you return early from a trip, or otherwise wish to cancel scheduled services, no refund or credit will be given because time was set aside to care for your pets. Kara’s Pet Sitting Service will refund advance payments for a cancelled reservation before the first visit occurs, but once the first visit occurs, no refund will be given. Clients who use Kara’s Pet Sitting Service weekly and cancel service with 24 hours of notice will automatically receive credit for the canceled days. A client may request a refund instead of a visit credit by email.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
How Your Data Is Shared
Kara’s Pet Sitting Service may occasionally use your contact information for marketing purposes such as emails reminding you to book for upcoming holidays or for offered discounts. You can opt out of this at any time by notifying Kara’s Pet Sitting Service through email. We will not sell your information for marketing purposes. Kara’s Pet Sitting Service may store your personal information in locations outside of our direct control (for example our servers are in a data center that we do not directly control).
In the event that Kara’s Pet Sitting Service purchases or is part of a business transaction, customer information is generally part of the transaction. We retain the right to transfer your data in the event of a business transaction that involves buying assets or Kara’s Pet Sitting Service being sold.
Kara’s Pet Sitting Service will disclose your personal information if we are legally compelled to by law or we believe it is reasonably necessary to comply with the law. We may also do so if necessary to protect the safety of a person, site security, fraud, or technical issues.
Kara’s Pet Sitting Service makes every effort to assure we do not collect or solicit information from those under the age of 13.
How We Protect Your Data
All sensitive data is transmitted over secure socket layer (SSL). Digital transmission and storage is never 100% guaranteed. We unfortunately cannot warrant the security of any information you transmit or store with Kara’s Pet Sitting Service.